For the operations team

Everything in one system the foundation owns.

Every door on this site feeds the same place: the foundation's own database, on the foundation's own website. Here's the wiring — what families touch, where data lives, and what the team works in.

The wiring

Families & supporters touch
The five doorsScholarship application · partner inquiry · sponsor inquiry · volunteer interest · newsletter — Fluent Forms, live on this mockup today
DonationsPaymattic checkout → Stripe (test mode in the mockup)
Applicant portalSign in, track status, add documents, re-apply — see the preview
→
Lives in the foundation's database
Form entriesEvery submission, stored on-site — viewable and exportable in the site admin from day one; nothing leaves for a third-party form service
Contact recordsFluentCRM: one profile per family/partner/sponsor with full history — every form they've sent, every email exchanged
Application statusReceived → In review → Coordinating → Funded — one field drives the portal, the review board, and the notification emails
Donation recordsPaymattic transactions + receipts, alongside everything else
→
The org team works in
Review board PM layerFluentBoards: a card per application moving across Received / In review / Coordinating / Funded columns — assignments, due dates, internal notes the family never sees
CommunicationsFluentCRM automations: confirmation emails, status updates, quarterly newsletter, sponsor follow-ups — triggered by form events and status changes
Ops dashboardSeason counts, funded totals, per-program breakdowns — built on the same data once the pipeline runs internally

Solid red edge = live in this mockup today · solid blue = included in an internalized build · dashed = the phase-2 pieces this page is pitching.

Today's flow vs. the internalized flow

Today (Google-based)

  • Applying requires a Google sign-in — families without one are blocked at the door, and they're often exactly the families the foundation exists for.
  • Submissions land in a form/spreadsheet outside the foundation's website, owned by whoever's Google account created it.
  • Status lives in someone's head or a spreadsheet column — families have to call and ask.
  • No connection between applications, donors, partners, and email.

Internalized (this system)

  • No account needed to apply — the form just works; a portal account is optional, created for them afterward.
  • Everything lives in the foundation's own database, on its own site — role-scoped access, exportable any time, no third-party lock-in.
  • Status is one shared field: the review board drives it, the portal shows it, the emails announce it.
  • One system connects applicants, partners, sponsors, donors, and every email sent.
  • Prefer a spreadsheet copy anyway? A one-way Google Sheets sync can mirror entries out — belt and suspenders, not the system of record.

What each piece is (and what it isn't)

PieceRoleHonest notes
Fluent FormsIntake — all five doors; entries viewable/exportable in the site adminLive in this mockup. Google Sheets mirror and portal-account creation are Pro-tier add-ons.
FluentCRMContact profiles, segments, automated email (confirmations, status updates, newsletter)It's a CRM/comms layer — not a review queue or project tracker. That's what the board is for.
FluentBoardsThe review pipeline — a card per application, columns matching the status field, assignments and internal notesThe project-management layer, same product family, same database. This is where the org team lives day-to-day.
Paymattic + StripeDonations — tiers, one-time, receipts, recurring-donor managementTest mode in the mockup; Stripe connects at production.
Applicant portalFamilies track their own applications — previewPhase 2: a small custom piece over the same entries + status field. Each family sees only their own.
Mockup notes — scope and assumptions on this page

Live today on this mockup: the five forms, entry storage, and the donation form (test mode). Included in an internalized build: FluentCRM profiles/automations and the FluentBoards review pipeline (both installable on this same site; some intake conveniences are Pro-tier). Phase 2: the applicant portal (small first-party plugin over the same data) and the ops dashboard. The Google Sheets one-way mirror is optional and deliberately not the system of record. Assumption to verify with the foundation: their current process runs on Google sign-in + Forms/Sheets — confirmed from the application page requiring Google login.